Frequently Asked Questions
Everything you need to know about shopping with Igloo®
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn apparel with original tags attached. Returns are processed within 7 business days of receipt.
Are your materials sustainably sourced?
Yes, Igloo® is committed to ethical fashion. We use organic cotton and recycled fabrics across 80% of our seasonal collections.
How do I find my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes specific measurements for chest, waist, and length.
Do you ship internationally?
We currently ship to over 50 countries worldwide. International shipping rates and duties are calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna.